Pricing
Founding Pilot Cohort — a limited number of design-partner sites.
Synapse is early, and we're taking on a small number of pilot sites to build the product alongside real security teams. Pricing for this cohort is set directly with each site: a fair, honest number worked out together, not a published rate card that doesn't mean anything yet.
What being a founding pilot site gets you
- Direct access to the people building Synapse. Your feedback shapes what the product becomes.
- Pricing set as a design partnership, not list price, reflecting that you're helping prove the product, not just buying it.
- No long-term commitment required to start: a scoped pilot, not a multi-year contract.
This starts as a conversation, not a purchase order. If a pilot isn't the right fit for your site, you say so and it ends there — no penalty, no awkward walk-back, no contract you have to get out of. The scoped, time-boxed structure exists so you can find out honestly, without betting your budget or your judgment on an unproven vendor.
Pricing questions we get asked
Is there a published price list?
Not yet — the Founding Pilot Cohort is priced directly with each site as a design partnership. Once the product moves past pilot, published pricing will follow.
Is a long-term contract required to start?
No. Pilots start as a scoped engagement, not a multi-year commitment, so you can evaluate fit before any longer-term decision.
What does budget authority look like for a pilot?
Most pilot sites fund this out of existing physical security budget rather than a new procurement line, since Synapse sits alongside your current security stack rather than replacing it.
What if we start a pilot and it isn't the right fit?
Then it ends there. A founding pilot is a scoped, time-boxed engagement, not a multi-year contract you're locked into — the goal for both sides is finding out honestly whether this is worth expanding, not securing a long-term commitment up front.